GETTING STARTED
Our Simple Process
Step 1: Complete Your Intake Form
Click “Get Started” to complete your client/family intake form and share your care needs, schedule, location, and preferences. Once submitted, your profile is automatically created. Simply log in with your email as username and temporary password, create a new password, and access your secure client portal to complete your profile and manage your care journey.
Step 2: Application Review & Support Planning
We review your care needs, answer questions if needed, and guide you toward the best support option. Families may also proceed directly with booking if preferred. If a consultation is required, you will be contacted through your preferred method of contact provided in your application form.
Step 3: Choose Your Preferred Service Option
Select the support arrangement that best fits your family’s needs and lifestyle.
Under Agency-Coordinated Services, we manage scheduling, coordination, and ongoing support for you.
Under Caregiver Placement Services, we recruit and match caregivers while you manage the caregiver directly after placement.
Flexible support options designed around your family.
Step 4: Agreement, Booking & Confirmation
Service agreements, booking or placement fees, and care details are finalized to officially begin the process. Clients can manage bookings, placement requests, schedules, and communication with caregivers through their secure client portal before care begins and throughout their ongoing care journey.
Step 5: Caregiver Assignment & Start of Service
For Agency-Coordinated Services, we manage caregiver assignments, coordinate schedules, and ensure caregivers arrive for the scheduled booking. For Placement Services, qualified caregiver candidates are shared with clients based on their needs and preferences. Clients review the information provided, select their preferred candidate(s), and may request interviews, which can be arranged by the agency before proceeding with hiring and placement.
Step 6: Ongoing Support
We follow up to ensure quality care and satisfaction.
CORE GOALS
Enhance Quality of Life
We help families reclaim time, rest, and emotional well-being beyond work and daily pressures.
Deliver Trusted, Quality Care
We ensure every caregiver is carefully screened, vetted, and matched to suit each family’s unique needs.
Reduce Family Stress
We eliminate the overwhelming process of sourcing, interviewing, and vetting caregivers independently.
Provide Reliable Support Systems
We support families who do not have relatives or loved ones nearby, ensuring they never face challenging moments alone.
Create Employment Opportunities
We create meaningful and sustainable income opportunities for individuals who are skilled, compassionate, and passionate about caregiving.
Maintain Accountability & Quality
We ensure consistent service delivery through active supervision, follow-up, and quality monitoring.
Reach Out to Plum Wings Family Care Co.
We’d love to hear from you and assist.
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- 780-232-2279
- care@plumwingsfamilycare.com
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